Delivery FAQs

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What is same day delivery?

If you place your order before 1pm CST, Monday through Friday, we will guarantee delivery of your flowers and gifts on the same day. Place your order before 11am CST on Saturday for guaranteed same day delivery. Exceptions may apply during busy holidays such as Valentine's Day and Mother's Day.

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How will I know my delivery was made successfully?

When your order has been successfully delivered you will receive an automatic delivery confirmation via email at the address you provided. If we have any difficulties with your order, we will contact you by telephone and/or e-mail.

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Why do you need my recipients phone number?

We will contact your recipient if we have any delivery issues, if we are experiencing extreme weather conditions (heat, cold, snow, ice, storms) to confirm they are available to accept delivery. We will also contact your recipient to request specific delivery instructions if they are not available to accept delivery at the address you provided.

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What if I entered the wrong address or other incorrect delivery information by accident?

Changes to address information or incorrect addresses after the order has been placed resulting in a re-delivery may be subject to a re-delivery fee. If you realize you entered incorrect information, please contact us by phone at 816-554-0069 as soon as possible to correct your order.

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What delivery guarantees can All A’Bloom make for deliveries going out of town?

In the U.S and Canada, same-day delivery is generally available Monday through Saturday on orders received before 12:00pm in the recipient’s time zone (excluding holidays and peak floral delivery periods). Orders received after 12 pm in the recipient’s time zone may be delivered the next delivery day.

Most florist shops make deliveries during normal business hours (9am to 5pm), However, since we do not know each florist’s delivery schedule for a particular day, we will be unable to guarantee delivery requests for a specific time or within an hourly range unless verbally agreed. Requests may be taken for an AM or PM deliver with a verbal confirmation, but they cannot be guaranteed without an additional fee required for special delivery.  Deliveries to a funeral service are generally an exception to this rule.

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What happens if the recipient is not home/at work when the delivery is attempted?

The delivery driver may choose to leave the arrangement with a neighbor or coworker and attach a note to the recipient’s door stating who accepted the arrangement on their behalf. Or if the area is secure, to leave the arrangement at the door or in a safe place. 

The delivery driver may also leave a note on the recipient’s door asking the recipient to call the florist’s shop and arrange a convenient time for pick up or re-delivery. There may be a fee for re-delivery.

If the recipient is at work all day, we suggest sending the arrangement to the workplace.

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Can I still have flowers delivered today?

We do offer same day delivery on orders placed on our website or over the phone by 1 pm Monday thru Friday. Same day delivery is offered on orders placed by 11 am on Saturdays.

We do reserve the right to cut off same day delivery at any time and any day without notice.

 

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What makes our flower delivery service so great?

1. IN DRIVEWAY DELIVERY CONFIRMATION:  You will receive a delivery confirmation, via the email address you provided, immediately upon delivery letting you know your gift has arrived safely. Your delivery confirmation email will include a photo of your gift.
2. FROM OUR DOOR TO YOURS: Your gift never leaves our hands until it is in yours. Our delivery drivers are employees of All A'Bloom Flowers & Gifts.  They are professional, friendly, and trained in flower delivery.  Our delivery vans are equipped with special flower delivery tools to safely and gently transport your gift of flowers from our door to yours, looking exactly as it did when our design artists created it.  Our delivery drivers are also equipped with state-of-the-art flower delivery technology to guide them to the correct address with the correct gift and all of the information necessary to provide a successful delivery.  If you have given our sales team specific delivery instructions, our delivery drivers have the exact same instructions included on their manifest. Our drivers are then able to notify you in "real time" that your gift has been delivered safely. They then record the time of delivery, who accepted delivery, or any other delivery instructions necessary to complete the delivery cycle.  All of this technology syncs with our system back at the flower shop so our sales team is also able to track your delivery and its details. Seems obvious doesn't it. Well it’s not. Many flower shops in Kansas City are in a “Delivery Pool” or use a delivery service with a pool of drivers they have never met and have never delivered flowers before. We believe your gift is far to important to allow a stranger to deliver it.  When you see our delivery team on the road, wave hello! They are having a great day delivering happiness and have the best smelling vehicle on the road!

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How much is local flower delivery?

• We deliver fresh flowers, roses, planters and occasion flowers to the entire Kansas City Metropolitan area. When ordering on line we charge $15.95 for each delivery (does not include express delivery or long distance local delivery or holiday delivery fee) in our local delivery area.
• In compliance with state and federal tax laws, sales tax will be added to your order where applicable.
• Please make sure that your order information is accurate and complete in order to avoid delivery delays.

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Do you deliver flowers outside of the Greater Kansas City, Metro area?

We can deliver to locations outside of Greater Kansas City Metro, but an additional fee will be added on to your order. Delivery times and dates are limited on non-local deliveries.

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How do I check the status of an order?

Holiday Deliveries:

During the busiest times of the year we ask for your patience with getting your gift delivered. We make every effort to get all our deliveries out in a timely fashion and turn down orders when we reach maximum capacity. The more we have to stop and identify the status of an order the more it can slow us down. 

Please remember that in order to meet demand at the busy holiday season we use our seasonal delivery drivers that come to help deliver your package. It can take some time to identify which seasonal driver has your gift and when your gift may be made delivered. It is also important to keep in mind that unless you paid for express delivery we do not consider your delivery late until after 5 p.m. for businesses and 6 p.m. for residential deliveries. 

One of the services that we provide is in driveway delivery confirmation. We do our best to contact you the sender from the location the delivery was made to give you the most up to the minute status of your order. Once again we use part time seasonal delivery help at the holidays so this service is not always executed with the precision that our full time drivers often provide. 

Non holiday delivery status:

 It is important to keep in mind that unless you paid for express delivery we do not consider your delivery late until after 5 p.m. for businesses and 6 p.m. for residential deliveries.

One of the services that we provide is in driveway delivery confirmation. Our delivery drivers are equipped with technology that allows them to notify you in "real time" when your delivery has been made. We do require a correct e-mail address for this service to work. The e-mail address you provided us when you placed your order is how you will receive the notification.

Orders placed on-line:

Please wait at least one hour, after placing an order on line, before contacting us to allow sufficient time for the information to be processed. 

For faster order processing place an order directly with one of our stores or call 816-554-0069

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What is your local delivery area?

Our local delivery is all of Greater Kansas City metropolitan area. We can deliver anywhere else in the state or country thru our network of florists.

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Do you deliver flowers internationally?

We will not be able to process international orders via our website. We would be happy to process the orders over the phone, by calling816-554-0069. There are additional fees associated with international orders. In addition, you will want to place your order at least 3 days in advance of when you would like it sent. There are no weekend international deliveries.

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What is Cupids express delivery?

Cupids express delivery is an option to have your gift delivered by a certain time of day. There is an additional fee for this service and the cost depends on how quickly you need your gift delivered. The cost will also depend on the time of day that you place your order. You will have an option at check out to choose the express delivery options that are available to you.

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What happens if no one is home?

Our drivers are employees of All A'Bloom Flowers & Gifts and they are trained to make decisions regarding what to do when no one is home. Every situation is unique and is dependent on weather, neighbors or business situations and what kind of shelter is available.

 In some cases they will leave the flowers at the door or on a porch.

We also allow them to attempt a neighbor to take the flowers.

Sometimes we have to deliver flowers before a person is at work, (ie. nightshift employees) many times we will leave the arrangement at a front desk or at their specific office. 

Sometimes they have no choice but to bring the flowers back to the flower shop. In that situation we will make arrangements with the recipient to make sure they get their flowers. 

We will leave a door tag with what we have done on recipients door if we are unable to deliver the flowers to a person and in most cases we will attempt to call or txt the recipient to let them know the status of their delivery.

 

 

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Flower Care FAQs

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What is wrong with the water in a vase when it turns yellow and cloudy?

This is a natural sign that bacteria are growing in the water. Bacteria can clog stems and shorten the vase life of flowers, so keep the water clear at all times to ensure the longevity of your blooms. If your water starts to turn cloudy, immediately empty the vase and add fresh water, Re-cut the stems with a sharp knife under water before placing them in the vase of fresh water.

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Is it possible to revive a wilted rose?

Sometimes. If a rose wilts prematurely, remove it from the arrangement and try the following easy tip to perk it up. Fill a sink with room temp water. Lay the rose horizontally in the water bath and cut the stem (about 1") with a sharp knife under the warm water. Leave the rose in the bath for about two hours. This process can work wonders, but if the rose is already past its vase life it will not revive.

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How do you lengthen the life of your flower arrangement?

A little extra care can make a big difference for any size flower arrangement or fresh flower bouquet.

Most floral arrangements last 4-7 days or longer, depending on the flowers used and the care they receive. The Society of American Florists provides these tips for longer-lasting, more vibrant flowers:

For floral arrangements:

• Keep the vase filled (or floral foam soaked) with fresh clean water.
• If possible, re-cut stems by removing one to two inches with a sharp knife. Be sure to use a sharp knife or clippers that will not crush the stems. Immediately place the stems into fresh clean water.
• Keep flowers in a cool spot (65 to 72 degrees Fahrenheit), away from direct sunlight, heating or cooling vents, directly under ceiling fans, which causes flowers to dehydrate. Most flowers will last longer under cool conditions.

For loose bunches or boxed flowers:

• Keep your flowers in a cool place until you can get them in a flower food solution. Don't forget how important it is to follow the mixing directions on the flower food packet.
• Fill a clean (washed with a detergent or antibacterial cleaning solution), deep vase with water and add a flower food from your florist.
• Remove leaves that will be below the waterline. Leaves in water will promote bacterial microbial growth that may limit water uptake by the flower.
• Re-cut stems by removing one to two inches with a sharp knife. Place the flowers in the vase solution you've prepared.
• If you purchase loose flowers for your own arrangements you should also consider these tips:
• When selecting flowers, look for flowers with upright, firm petals and buds beginning to open. Yellow, spotted or drooping leaves are signs of age.
• When using woody stems and branches (such as quince, forsythia or lilac), cut the stem with sharp pruning shears. Place them in warm water containing fresh flower food to promote flower opening.

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How do you extend the life of your plant? (Green thumb not required)

Not only are green and flowering plants a great enhancement to any home or office decor, they are also beneficial to your health. The results of a study by the National Aeronautics and Space Administration (NASA) show that common houseplants are powerful, natural air cleaners - all the more reason why you want to keep your plants healthy with the proper care.

The Society of American Florists provides these additional general guidelines to keep most green houseplants thriving:

• Keep plants in medium-light locations - out of direct sunlight
  Natural light is best, but some plants can also thrive in office fluorescent light. Most flowering potted plants should be placed in areas with the most light in order to maintain good flower color and promote the maximum number of flowers to open. Foliage plants will do well under lower light levels and can be placed in areas providing reduced light.
• Plant soil should be kept moist at all times
  Plants should not be allowed to dry out or wilt. Be careful to avoid overwatering - do not allow plants to stand in water. Avoid wetting plant leaves.
• Avoid excessive heat or cold
  Plants should be kept in a cool spot (between 65 to 72 degrees Fahrenheit) for best performance. They should be kept away from direct sunlight, heating or cooling vents, directly under ceiling fans, or on top of televisions or radiators. (Appliances like televisions give off heat, which causes plants to dehydrate.)

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What is the best way to take care of a flower arrangement?

It depends on how they are packaged:

• If you receive flowers in a container with floral foam, be certain the container is full of water every day. Using your finger, feel under the greens for a place where water can be added. Or you can pour water slowly into the center of the arrangement, keeping a finger in the container to gauge the water level.
• If you receive flowers in a vase , check to be sure the water is always clear. If the water turns cloudy, empty it and add fresh water. If possible, re-cut the stems with a sharp knife before placing them in the fresh water.
• If you receive flowers in a box or tissue , remove all of the foliage that falls below the water line, then cut the stems with a sharp knife in a sink full of warm water. Be sure to cut the stems under the water and place them immediately into a vase of warm water mixed with the floral food provided by your florist.

No matter what type of arrangement you have, it is important to keep your flowers off of appliances and heating/cooling units. You should also keep them away from hot or cold drafts and out of direct sunlight.

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Since flowers like sunshine, should I put my arrangement in the sun?

No. Growing flowers require sunshine for maturation, but cut flowers will fade much faster if exposed to heat and direct sunlight. To keep flowers fresh longer, place them in a location away from sun and drafts.

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Flower Processing FAQs

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Do you make deliveries on Sundays or on holidays?

We are currently closed on Sunday. If a delivery needs to be made on a Sunday, care will be taken to make the delivery the day before.

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Do you make international deliveries?

Yes! Due to the various time zones between the U.S and other continents, same day delivery is usually not available for orders going outside the U.S.  You must call us to place an international delivery order; you cannot do so online. Please allow 3 days for your order to be processed for an international delivery.

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What if I need to cancel my order?

Local Delivery: Your order is processed the moment we receive it during business hours.  If you need to cancel a local delivery cancellations must be made prior to delivery.

Out-of-town Delivery:  To cancel an out-of-town delivery it is sometimes very difficult to get a cancellation request completed due to the various time zones of our network.  An out-of-town delivery cancellation must be done prior to delivery and in all cases within 24 hours of placing your order. Any cancellation requests after this period cannot be guaranteed.

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Do you ever have to make substitutions in flowers from what is shown?

Due to various seasonal and regional conditions, and the variety of unplanned issues courtesy of Mother Nature, availability of some flowers may be very limited.  Also, specific flower varieties or colors may not be available for delivery on a specified day. Therefore, it is possible the exact bouquet pictured or requested may not be available for delivery.

In this event, we will substitute with flowers of equal or greater value and beauty. Every effort will be made to maintain size, shape, and overall color schemes of an arrangement, but there may be some variance due to designer interpretations.  In single variety arrangements, variety will take preference over color.  Or goal is your complete satisfaction!

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General FAQs

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Where are your flower shop locations?

All A' Bloom has three locations in the Kansas City area. We have a Flower shop location in Lee's Summit, a design studio in Kansas City, and a Wedding and Event studio in Lee's Summit. 

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